Assistance technique pour les navires de croisière et les navires marchands

WEB LEGAL ADVICE

This section includes information regarding the general terms of access and use of the www.sym-naval.com website, which the user must be aware of, for the purposes specified by Spanish Law 34/2002, dated July 11th, regarding Information Society Services and Electronic Commerce.

1.- Owner Information for the Website www.sym-naval.com

Owner: SHIP & YARD TECHINICAL MANAGEMENT, S.L. (hereinafter, SYM)

TIN: B65520553

Address: Paseo Marítimo, s/n – Muelle comercial – CP 08800, Vilanova i la Geltrú

Contact Number: (+34) 934 910 450

Email: legal@sym-naval.com

Registered on the Register of Companies of Barcelona in Volume 4.246, Folio 62, registration sheet number B-409.147.

2.- Terms of access to  www.sym-naval.com

Access to this website is the sole responsibility of the users and it is presumed they are aware of and accept the legal warnings, conditions and terms of use that said website contains.

Access to the services offered through the website www.sym-naval.com is free and generally does not require users to have previously registered or subscribed.

If the user does not agree with the content of these general terms of browsing, they must leave the website and cannot access it or use the services offered.

The user guarantees they are over 14 years old. They also guarantee the veracity and authenticity of any information that is communicated and also agree to keep this information up-to-date.

At any time that SYM deems appropriate, it may modify the configuration of this website, the terms of service and its content, in addition to eliminating, limiting and temporarily or permanently limiting or suspending it, or preventing access to it, whilst always trying to inform the user of this change through a publication on the website, where circumstances permit.

3.- Terms of use for www.sym-naval.com

The user agrees to make appropriate use of the services and/or contents of the website and to not use them for illicit activities or any possible criminal actions and/or actions that violate the provisions of this Legal Notice, in the regulation on intellectual or industrial property, or any other legal provision. The use of the information contained on this website is the sole responsibility of the user.

The user guarantees the authenticity and veracity of all the data communicated to SYM, through the different online forms, and is responsible for the inaccuracy or lack of veracity of the information provided.

Likewise, the user agrees to not introduce, transmit or disseminate the following, which includes but is not limited to:

• Content of a racist, xenophobic or pornographic nature, in defence of terrorism or which violates human rights.
• Content that promotes actions that are criminal, denigrating, defamatory, violent or, in general, contrary to law, morals, good customs and public order.
• Information or content that violates fundamental rights and public freedoms recognised both constitutionally and in international treaties.
• Information or content that constitutes an infringement of the intellectual or industrial property rights (including but not limited to patents, trademarks and copyright) of SYM or of third parties.
• Unauthorised or unsolicited advertising, spam, chain emails, pyramid schemes, etc.
• Data programmes (virus and malware) that are likely to cause damage to the computer systems of the service provider, its suppliers or third-party internet users.

4.- Liability Disclaimer

SYM cannot control the way the www.sym-naval.com website and its contents are used by users, and for this reason it is not responsible for damages of any kind that may arise from an illegal, incorrect, inadequate or partial use, or from the user’s breach of these terms of access and use, as well as any other term that may be found on this website with respect to any of its services, without prejudice, in any case, to the legal actions that SYM or third parties may be entitled to.

SYM cannot guarantee the permanent availability and continuity of the website’s functioning, or of the information, content, software, materials or products it includes.

Thus, it cannot be held liable for damages of any kind that may arise from the lack of availability or continuity of the website’s functioning, its services or the use made by users of the website.

In any case, SYM will make every effort to maintain the continued availability of this website.

Likewise, SYM is not responsible for possible errors or security deficiencies that may arise from the user’s use of a browser in an outdated or unsafe version, or from the activation of devices for storing keys or identification codes belonging to the user who is registered on the browser, or from damage, errors or inaccuracies that may arise from misuse or malfunctions.

For this reason, the user exonerates SYM from any responsibility in relation to the reliability, usefulness or false expectations that the website may cause during browsing.

In the event that the user causes any type of damage or injury to third parties, this user is solely responsible. The user will also be responsible for the expenses, costs and, where applicable, compensation that may arise from any legal proceedings for the breach of the provisions of these terms and the applicable regulations.

5.- Intellectual and Industrial Property

All the contents of this website (including but not limited to databases, images, drawings, graphics, text files, maps, frames, banners, software and its various source, audio and video codes), as well as the website itself as a visual presentation, are owned by SYM, or its content providers, which have been licensed or assigned by them, and are protected by national and international regulations on intellectual and industrial property. The compilation (understood as such to be the collection, arrangement and assembly) of all the content of the website is the exclusive property of SYM.

All the software used in the use and development of the website is owned by SYM, or its software providers, and is protected by national and international industrial and intellectual property laws.

All users are forbidden from performing the following acts, both with respect to the website and its content, without having received prior written authorisation from either SYM or the holders of the intellectual property rights over the content, which include but are not limited to:

1. Any form of public communication, by any means, including making it available to the public so that anyone can access it from the place and at the time they choose.
2. Any form of distribution, including but not limited to a sale, rental or loan.
3. Any form of direct or indirect, temporary or permanent reproduction, by any means and in any form, of part or all of the website or its contents.
4. Any form of total or partial transformation, including the creation of derived products and services.
5. Any other methods of access that include the previously-mentioned or different methods.
6. Any direct or indirect form of extraction and reuse of all or a substantial part of the content of any database, and the extraction or repeated or systematic reuse of its non-substantial parts.

Notwithstanding the foregoing, the user can freely view the website and its contents and download them for personal and non-commercial use, without being able to extend them to third parties or entities, whether free of charge or otherwise.

Accordingly, in no case does the availability and use of the databases, images, drawings, graphics, text, audio and video files and software owned by SYM or its suppliers that are contained on its website, as well as any other content, imply the transfer of ownership or the granting of a right of use in favour of the user.

The trademarks, signage, distinctive signs or logos that appear on the website are owned by SYM, or have been licensed or assigned by the owner and are duly registered or in the process of being registered. The unauthorised or improper use of these elements is an infringement of the industrial property rights of SYM or other third-party owners.

6.- Procedure in the event of Illegal Actions

SYM ensures that the contents of this website do not have a pornographic, xenophobic, discriminatory, racist or defamatory nature, nor do they encourage violence. Likewise, it tries to avoid any circumstance that may be harmful to users.

In the event that any user or third party believes there are facts or circumstances that reveal the illegality of the use of any content, or of any activity carried out on the webpages included or accessible through this website and, in particular, that are in violation of industrial or intellectual property rights, or any other rights, you must send a notification to SYM, which must contain the following information:

• Personal information of the person presenting the claim: name, address, telephone number and email address.
• Specification of the alleged illicit activity and the precise and concrete indication of the protected contents, as well as their location on the webpages.
• In the event that there is a violation of rights: personal information of the owner of the allegedly infringed rights, or of the person authorised to represent them and their signature.
• An express and clear statement, for which the claimant is responsible, that the information provided in the notification is accurate and that the use of the contents or the described activities carried out are of an illicit nature.

7.- Links to www.sym-naval.com

It is strictly forbidden for the user to make alterations on this website that may affect its contents, such as links and the like.

It is also prohibited to establish links to this website from websites or other media that are contrary to law, morality, public order, or that threaten the good name or image of SYM and any of its distinctive signs.

The links to any of the pages on this website that do not violate the aforementioned prohibitions must comply with the following:

• The user must know that they are accessing this website and, in addition, the URL must appear on their browser corresponding to the page being linked to.

8.- Personal Data Protection and Privacy

SYM maintains a confidentiality policy for the data provided by its users and is committed to protecting it. This protection extends to everything that refers to the collection and use of information provided through the internet.

In this regard, SYM guarantees, in the terms established in the General Data Protection Regulation (hereinafter, GDPR) that it will confidentially use users’ personal data, and that it has adopted the appropriate technical and organisational security measures in its facilities and systems.

SYM may release personal data, and any other information recorded in its files through its computer systems, to the competent public authorities when asked to do so in accordance with the applicable legal and regulatory provisions.

In compliance with the provisions of Article 13 of the GDPR, whenever a user of the website is asked for personal data that is to be processed, at the very least they will be duly informed of the identity of the data controller (SYM), of the purpose for which the data is obtained, the legal basis, erasure and the rights the data subjects are entitled to, as well as any other requirements of current legislation.

SYM will use the user’s data with the purpose for which it is required and will only send information about its products when this has been expressly authorised.

The data subject can exercise their rights of access, rectification, erasure, portability, limitation and objection by writing to the email address legal@sym-naval.com, or by postal mail to Paseo Marítimo S/N, Muelle Comercial, 08800 Vilanova i la Geltrú (Barcelona), indicating “GDPR rights” as the reference. If your rights are not enforced, you can appeal to the AEPD (Spanish Data Protection Agency).

9.- Legislation and Jurisdiction

The general terms of this Legal Notice and any other text of a contractual nature regarding this website is regulated by Spanish legislation.

For any dispute arising from the access and use of this website and its contents and services, as well as the interpretation and compliance with these general terms and any other text of a contractual nature regarding this website, the parties expressly waive any other jurisdiction to which they may be entitled and expressly submit themselves to the courts and tribunals of the city of Vilanova i La Geltrú (Barcelona).

PRIVACY POLICY

In accordance with Article 13 of the GDPR, we inform you that the personal data you provide on the form will be processed in order to manage your request or query in the broadest sense.

The personal data to be processed will be that which is included in the category of identifying data, such as name, contact number, email, etc.

The legal basis for this processing is the correct execution of your request or query. The personal data will be kept until we have finished managing your request, unless you consent to receiving commercial information by expressly accepting the Advertising Policy.

The data subject can exercise their rights of access, rectification, erasure, portability, limitation and objection by contacting legal@sym-naval.com, or by writing to Paseo Marítimo S/N, Muelle Comercial, 08800 Vilanova i La Geltrú (Barcelona), referencing “GDPR rights”. If your rights are not enforced, you can appeal to the AEPD (Spanish Data Protection Agency).

ADVERTISING POLICY

The company SHIP & YARD TECHNICAL MANAGEMENT, S.L. (hereinafter, SYM), as previously reported, is responsible for processing your personal data and will use this data to manage your request.

Notwithstanding the foregoing, if you check off the “Advertising Policy” check-box, you expressly authorise us to use your personal data to contact you by any means, including via the internet, for the purpose of sending you commercial advertising regarding the services offered by SYM.

In this type of data processing, consent is the legal basis for the processing, and your data will be kept until you expressly communicate your desire to revoke said consent. The data will not be communicated to third parties.

You can exercise your rights of access, rectification, deletion, portability, limitation and objection by writing to the email address legal@sym-naval.com, or by postal mail to Paseo Marítimo S/N, Muelle Comercial, 08800 Vilanova i La Geltrú, (Barcelona), indicating “GDPR rights” as the reference. If your rights are not enforced, you can appeal to the AEPD (Spanish Data Protection Agency).

COOKIE POLICY

Welcome to the COOKIE POLICY from the website of the entity SHIP & YARD TECHNICAL MANAGEMENT, S.L., with NIF/CIF (corporate tax number) B65520553, where we will explain in a clear and simple language all the necessary questions so that you can have control over them based on your personal decisions.

What are cookies and what do we use them for?

A cookie is a small file of information that is stored on your computer, smartphone or tablet every time you visit our website.

In principle, a cookie is harmless: it does not contain viruses, trojans, worms, etc. that may damage your terminal, but it does have some impact on your right to the protection of your personal data, as it collects certain information concerning your person (browsing habits, identity, preferences, etc.). That is why, based on what is established in the applicable regulations (LSSI and current personal data protection regulations), the activation of certain types of cookies will require your prior authorization.

Through a step as simple and fast as marking a box in our COOKIE SETTINGS section, you can give your authorization for the activation of the cookies you want: take control and enjoy a personalized navigation on our page. Before that, we will give you some additional information that will help you to make better decisions about it. Cookies can be of various types depending on their purpose:

Technical cookies are necessary for our website to work, do not need your authorization and they are the only ones we have activated by default.

The rest of cookies can be used to improve our page, to personalize it based on your preferences, or to be able to show you advertising adjusted to your searches, tastes and personal interests. All of them are deactivated by default, being necessary your prior authorization for its activation, which you can take by a step as simple and fast as the marking of a box in our COOKIE SETTINGS section.

Some cookies are ours and others belong to external companies that provide services for our website (we will call them third-party cookies: an example could be cookies from external providers such as Google). In this sense, it is important that you know that some of these external suppliers may be located outside of Spain.

Globally, not all countries have the same level of data protection, with some countries being safer than others (for example, the European Union is a secure environment for your data). Our policy is to rely on reliable suppliers who, regardless of whether or not they are located in the European Union, have adopted the appropriate guarantees for the protection of your personal information. However, in the section called What type of cookies are currently used on our website?, you can consult the different Privacy and data protection policies of each of the aforementioned external providers, in order to make a conscious decision on the activation or not of third-party cookies used by our website. Finally, we want to inform you that, depending on the period of time they remain active, cookies can be of two different types:

Session cookies: they expire automatically when you finish the session on your computer, smartphone or tablet. They are usually used to keep the necessary information while providing a service only once.

Persistent cookies: they remain stored on your computer, smartphone or tablet for a certain period, which can vary from a few minutes to several years.

What type of cookies can we use on our website?

Technical cookies (required): Technical cookies are strictly necessary for our website to work so you can navigate through it. This type of cookies are those that, for example, allow us to identify you, give you access to certain restricted parts of the page if necessary, or remember different options or services already selected by you, such as your privacy preferences. Therefore, they are activated by default, and your authorization is not necessary in this regard. Through the settings of your browser, you can block or alert the presence of this type of cookies, although such blocking will affect the proper functioning of the different functionalities of our website.

Analysis cookies: Analysis cookies allow us to study the users navigation of our website in general (for example, which sections of the page are the most visited, which services are used most and if they work correctly, etc.). From the statistical information about the navigation on our website, we can improve both the operation of the page itself and the different services it offers. Therefore, these cookies do not have an advertising purpose, but only serve to make our website work better, adapting to our users in general. By activating them you will contribute to this continuous improvement. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

Functionality and customization cookies: Functionality cookies allow us to remember your preferences, to personalize certain characteristics and general options of our website every time you access it (for example, the language in which the information is presented to you, the sections marked as favorites, your browser, etc.). Therefore, this type of cookies do not have an advertising purpose, but by activating them you will improve the functionality of the website (for example, adapting to your browser) and the customization of it based on your preferences (for example, by presenting the information in the language that you have chosen in previous occasions), which will contribute to the ease, usability and comfort of our page during your navigation. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

Advertising cookies: Advertising cookies allow us to manage the advertising spaces included in our website based on criteria such as the content shown or the frequency in which the ads are displayed. For example, if you have been shown the same ad several times on our website, and you have not shown a personal interest by clicking on it, it will not appear again. In summary, by activating this type of cookies, the advertising shown on our website will be more useful and diverse, and less repetitive. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

Behavioral advertising cookies: Behavioral advertising cookies allow us to obtain information based on the observation of your browsing habits and behaviors on the web, in order to show you advertising content that best suits your personal tastes and interests. To understand it in a very simple way, we will give you a fictitious example: if your last searches on the web were related to suspense literature, we would show you advertising about suspense books. Therefore, activating this type of cookies, the advertising that we show you on our website will not be generic, but will be oriented to your searches, tastes and interests, therefore adjusting exclusively to you. You can enable or disable these cookies by checking the corresponding box, being disabled by default.

What type of cookies are currently used on our website?

Down below, we proceed to inform you about all types of cookies that are currently use on our website and the purpose of each of them:

What can you do with cookies?

When you access our website for the first time, you are shown a window in which we inform you that cookies can be of various types:

Technical cookies are necessary for our website to work, do not need your authorization and they are the only ones we have activated by default.

The rest of cookies serve to improve our page, to personalize it based on your preferences, or to be able to show you advertising adjusted to your searches, tastes and personal interests. All of them are disabled by default, but you can activate them by pressing the ACCEPT button or in our COOKIE SETTINGS section: take control and enjoy a personalized navigation on our page, with a step as simple and fast as the checkboxes of the boxes that you want.

Also inform you that, once you have activated any type of cookies, you have the possibility of deactivating them at any time, with the simple step of unchecking the corresponding box in the COOKIE SETTINGS section of our website. It will always be as simple for you to activate our own cookies as to deactivate them.

Remember also that, through the configuration of your browser, you can block or alert the presence of cookies, although such blocking may affect the proper functioning of the different functionalities of our website in the case of the necessary technical cookies.

Finally, indicate that, if you activate third-party cookies (external companies that provide services for our website) and subsequently wish to deactivate them, you can do so in two ways: using the cookies deactivation tools of your browser or through the enabled systems themselves by such external suppliers. To make it much easier, here are a series of links to the cookie deactivation guidelines of commonly used browsers:

• Google Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Safari for iOS (iPhone and iPad)
• Google Chrome for Android
• Google Chrome for iPhone and iPad